Policies

TRAINING DEPOSITS:

All booking fees for training are non-refundable. If you cancel your training within 10 days of the course date, it will be treated as a 'no-show,' which may incur an extra cancellation fee and the forfeiture of your deposit. These conditions take effect as soon as a deposit is made.

UPLOADED PHOTO ID:

It is mandatory that all NEW clients upload their photo ID within 24 hours of booking an appointment, to ensure the safety of myself, my clients, and my business.

MOBILE APPOINTMENT PAYMENTS:

All mobile appointments must be booked through our booking site and paid in full the day of scheduling. “Can I pay cash when you arrive?” will not be accepted.

CANCELLATION POLICY:

Cancellations made less than 24 hours in advance will result in a 100% service charge fee.

Spray tan requires preparation. Prep begins 24 hours prior to your appointment. This means I cannot give same day cancellation appointments to someone else when you cancel.

NO SHOWS:

You will be charged 100% of the entire service you booked. You must pay the entire amount before being allowed to book again.

After the second time you will be banned from booking with DST

RESCHEDULE:

If you need to reschedule, please do so 48 hours prior to your appointment. If it is within 48-hrs you can email us at diosaspraytansatx@gmail.com.

PAYMENT and BOOKING DEPOSIT:

We require a credit card on file for ALL bookings and a $30 non-refundable booking fee. Payment will be due at the end of your appointment. you will be given ONE time to reschedule within a 7-day time frame of your original appointment day. After the 7-day window your deposit will be forfeited. (48-hour rescheduling window still applies).

MAIN POINT OF CONTACT:

We communicate mainly through email, that is where you will receive your prep instructions, reminders, address details and follow ups. Please refer back to your emails regarding any of the listed above.

Email: diosaspraytansatx@gmail.com

LOCATION:

We are located upstairs Salon VC (122 Sheraton Ave). Please note this is the store fronts at the Prospect Apartments. We are facing S. Congress directly next to Classic Collision. You should receive a detailed video via email on your confirmation and reminder email on parking and how to find the location. Please watch the videos, it will be extremely helpful :)